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Online Services

Please note new NHS and local guidance on prescribing for minor illness.

Useful information can be found :

Worcestershire Prescribing

Repeat PrescriptionsManage your Repeat Prescriptions
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Your Clinical RecordUpdate your Clinical Record
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Summary Care RecordAccess your Summary Care Record

Covid Booster Update

The surgery is trying to deliver the boosters and the third vaccines but unlike the mass centres we have no additional doctors or nurses to deliver the 4,800 vaccines required as well as trying to deliver as many appointments as we can for normal General Practice.

We are working through the lists starting with the most vulnerable but we are running about 3-4 weeks behind the 6 month target. This is due to not having the people to do it and the huge task of moving the surgery before which we were unable to do any as they are all Pfizer which requires space for people to remain in the surgery for 15 mins afterwards.

If anyone is unhappy waiting a little longer we are sorry but you can call 119 and arrange a vaccine at one of the mass centres who have a lot of vacancies.

We are working every hour we can delivering these and general services. 

We have moved !

We have finally moved to our new premises and we look forward to welcoming you here.

There are still a few teething issues with IT and telephony, but things are improving.

Reminder of our new address:

New Barn Close Surgery

Station Road



WR12 7DE

01386 853651


We regret to inform our patients that due to delays with contractors our new building will not be opening as previously advertised.
We are all very upset that this is not the case, but the building has to be satisfactorily completed when we move in.
But, we have now been assured by the developers that:


In addition to this delay, as you will have heard in the National Press, there is a shortage of delivery drivers which is causing delays in Flu Vaccine delivery across the country. We have therefore had to reschedule our flu days.

If you are booked for a flu vaccination on Saturday 2nd October - please note that your vaccination will now take place on


If you cannot make the new appointment, then please contact reception to reschedule. We will be contacting patients already booked in various clinics to reschedule.

We are so sorry about this, but it is all beyond our control. It has been a very difficult time for everyone and COVID and Brexit is having far reaching consequences for supply of building materials and vaccines.

We kindly ask for your patience and consideration when dealing with our staff who are all working very hard.

We look forward to welcoming you to New Barn Close Surgery on the 4th of October.
We are sure that you will be delighted with your new surgery.


We look forward to seeing you at:
New Barn Close Surgery
Station Road
WR12 7DE
Please note that our telephone number will remain the same.

Covid Update

The pandemic is still with us, but take up of the vaccine locally and Nationally has been a fantastic success and has certainly saved lives and prevented a lot of serious illness.
Many of our patients are still contracting Covid-19 so please be vigilant, wear a mask, wash your hands and socially distance whenever you can.
We are still awaiting guidance on which patients will be offered a Covid-19 vaccine booster. The Government is expected to announce this news in the next week or so, together with new guidance on where the vaccines can be delivered. There is hope that we will be allowed to administer both the Pfizer and AZ vaccines from the surgery rather than having to deliver the vaccine from Riverside surgery in Evesham. We will of course let you know the details when they are confirmed.
We are very grateful to our colleagues at Riverside Surgery for allowing all the practices to work out of their building to successfully deliver the local Covid vaccines. It has been a fantastic team effort by all seven practices in our Primary Care Network.

National Blood Bottle Shortage

You may have heard in the news that there is a national shortage of blood sample bottles. The suppliers to the whole NHS are running out. We are only allowed to do urgent blood tests. We will have to postpone routine blood tests until the supply problems resolve. If you want to read more:



We are holding a flu clinic on Saturday 9th October for those patients aged over 65 years old only.  Please contact us to book your appointment on 01386 853651.

Covid-19 Vaccination Update and Information

Update 31st May 2021

Given that the general Covid situation is easing we thought that it would be helpful to explain why General Practice remains under significant pressure and why appointments may at times be difficult to get.


The main three factors are the on-going vaccination programme, the pent up demand due to the last year of covid restrictions and the huge backlog in hospital inpatient and out patient services.


The vaccination programme is still working hard and indeed has been increased to bring forward some second vaccines. We are having to provide doctors, nurses and receptionists to help run the Riverside clinic as well as set up and run clinics at the surgery. These require a lot of reception and admin time setting them up and deplete the residual clinical and administrative staff. Ultimately this means less receptionists to answer telephones and less doctors and nurses to run surgeries and do all the other practice clinical work.


The pent up demand is a huge problem for the NHS. Everyone has been incredibly patient and considerate over the last 15 months in trying not to place demands upon the system and it is of course natural that there are things that people now wish to seek medical attention for. Reasonably enough the easing of the Covid lock-down makes this feel the time to start seeking help. The problem for General Practice is that, with already reduced number of clinicians due to the vaccination clinics, we are really struggling to cope with the demand.  We are here to try and help as many people as possible and the receptionists will try very hard to help as much as they can and to prioritise those with greatest need but the plain reality is that there are limits to the number of appointments and clinical contacts.


There is also a huge log jam of hospital outpatients and surgical procedures. This also inflicts an additional consequential burden on General Practice in trying to help people in the meantime.


We are really sorry if people are having some difficulties getting the care they feel they need but we promise you that we are all working as hard as we can to deliver the most care we can. The receptionists have the hardest job trying to ensure those that need them most get the appointments and clinical contacts they need and people are helped or signposted as effectively and efficiently as possible to best use the resources we have.

Please also see the letter from Herefordshire and Worcestershire LMC for more information:

LMC Letter to Patients

Two doses of the vaccine are still recommended to get the best protection, but significant protection is achieved 22 days after the first dose. The new guidance is that the 2 doses will now be 12 weeks apart.

This will therefore allow as many people as possible to benefit from this first dose protection. 

For further information on the vaccines, please visit:

It is important that you DO NOT call the surgery to make enquiries, as we will contact you according to the priority list below.

Current priority is as follows:

  1. residents in a care home for older adults and their carers

  2. all those 80 years of age and over and frontline health and social care workers

  3. all those 75 years of age and over

  4. all those 70 years of age and over and clinically extremely vulnerable individuals

  5. all those 65 years of age and over

  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality

  7. all those 60 years of age and over

  8. all those 55 years of age and over

  9. all those 50 years of age and over

The vaccination of the population is a huge undertaking and will take approximately 10 months to complete. During this time the doctors, nurses and HCAs of Barn Close Surgery will be travelling to Riverside surgery to administer the vaccine. This means that "regular" appointments are likely to be quite limited at the times when we are fulfilling our vaccination shifts.

Please bear with us.

Further information can be found at the link below:

December 2020 Priority Groups and Vaccine Info

New Barn Close Surgery Charity 

We have launched a new Charity to raise money for the "New Barn Close Surgery" that will open in April 2021. 

Thankyou so much to everyone for such generous donations, we are all so grateful and humbled by your generosity and good feeling towards us all.

You can can find out how to donate and the reasons why these donations are so important by following the link below.

Thankyou again for your continued support.

New Barn Close Surgery Charity

Barn Close Surgery Video Update

Please follow the link below to view our first video !

Apologies for the quality, but our first attempt !

Facebook BCS Video

COVID-19 Coronavirus

31st December 2020 Update

Barn close Surgery remains affected by the current Covid-19 Pandemic. We are operating as a "Blue" site for telephone and video consultations and an "Amber" site for face to face consultations if clinically appropriate.

Please ensure that we have your latest mobile telephone numbers to enable video consultations.

Despite the "opening up" of other elements of society, General Practice is following NHS England Guidance. We are a "high risk" site due to the potential spread of Covid-19 by unwell patients. 

The NHS wants General Practice to continue to operate a system of "Total Triage" with phone and video consultations. You will be offered a face to face GP consultation only if the GP speaking to you feels that it is necessary and only if seeing you face to face will change the clinical management. This is likely to be in place for the next 18 - 24 months. 

We obviously would prefer to see all patients face to face, but we have to abide by the rules. 

We are an Amber zone for face to face consultations for non respiratory or cardiac conditions. Appointments are limited due to the need for reducing face to face consultations and social distancing requirements. If it is felt that you would benefit from a face to face consultation we will give you strict instructions about how and where to attend.

Our Red zone is operating at Barn Close Surgery for those patients who have been thoroughly triaged and who it is clinically appropriate to see. We will advise you whether you need to attend the Red zone on the basis of your presenting condition.

Please note new dispensary opening times during the Covid-19 Pandemic

10:00-13:00 then 14:00-18:00

From Monday 30th March 2020, in line with National and local guidance, we will be offering a locality "hub" model to provide you with medical care. Barn Close Surgery is part of the Vale Primary Care Network.

We have an excellent close relationship with our 7 local practices, and the following plans have been drawn up with the sole purpose of looking after you and our staff at this very difficult and uncertain time.

All patients will receive telephone triage prior to a face to face appointment being offered.

If the doctor or nurse deems that it is "essential" that you should be seen, then you will be asked several questions to determine where the best place to see you is. 

You will be offered an appointment in one of two sites determined by clinical need. You MUST only attend the site where you have been asked to go:

1. Barn Close Surgery - via rear entrance to building. Please bring your mobile phone, call us when you have arrived and we will escort you from the car park.

2. Riverside Surgery, Waterside, Evesham. You may not be seen by a doctor who is known to you. You will receive "double triage" from 2 doctors to determine whether this is the appropriate destination for you to be assessed. Clear instructions will be given.

If you are asked to attend the practice, please be aware that the clinician seeing you will be working from a "clean room" and will always be dressed in protective clothing, gloves and a mask (PPE).

You will also be asked to wear a mask yourself. This is for your own protection and for the protection of the NHS staff looking after you.


Prescriptions can still be collected from the practice, one person at a time from the tent that has been erected at the back of the surgery. You will not be allowed into the building, but medication will be given to you. Please listen to the instructions that you will be given.

You can order new prescriptions by posting the repeat slip through the door or registering for on-line "Patient Access" using the link below.

Requests for medication are outstripping supply. Please only request what you need. You WILL NOT be allowed more than one month at a time. Please allow 7 working days for collection. The dispensary will open at 10 am and will be closed between 1-2 pm.

We thank you for your patience and respect at this incredibly difficult and stressful time for all of us.


Patient Access


Further advice is available through :



Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on


  • If you live in Worcestershire


  • Your child was born between1st September 2016 and 31st August 2017

You need to apply for a school place by 15th January 2021.  For more information and to apply, visit:

School Admissions Information


Onside Lifestyle Advisors can help you do just that - please see link below for further information:

Lifestyle Advisor Information



Monday 3rd May 2021 and Monday 31st May 2021 

Please ensure you allow 7 working days when ordering your medication in due of the bank holidays.

Online Consult


From the 6th January 2020 Patients registered for Patient Access can request another fit (sick) note at any time of the day or night online.

The process will take you through a form and by sharing relevant information we at the Practice can forward your request through to the GP.

Please allow 2 working days for this to be actioned.

You will also find a selection of health topics which you may find useful before seeking further medical advice from your GP.

This system is secure and has cyber security certification. No patient data is stored within this system.

Please note this service is only accessible for patients over the age of 16.


Have you had your annual flu vaccination?

If not it is not too late, please contact us to book an appointment!

Check the link below for information and to see whether you are eligible. If you are not eligible for an NHS vaccination then you can still book an appointment for a private vaccination. Enquire at reception.


Please click on the link above for information on what PPGs can offer to support their practices. Please click on the link above for information on what PPGs can offer to support their practices. Barn Close Surgery is an NHS general medical practice committed to delivering modern, high quality general practice to the local community from our well equipped surgery in the heart of Broadway village.

Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


Please let us know if you change your address, telephone or mobile numbers as soon as possible.

This enables us to keep your records updated and correct.

We are planning on moving to a new appointment system in the near future. This will enable us to send SMS (Text) message reminders about appointments and lab test results.

To allow us to do this, we will need our patient's individual consent, as well as up to date mobile telephone and email addresses. Please complete the contact sheet that can be collected from reception. Thank You.


Please can patients used utmost care and consideration in the car park. In the last few weeks, we have had staff cars hit in the car park by patients. One doctor's car was hit twice in consecutive days. We are not obliged to provide parking for patients, so it is important to use the spaces responsibly.

Please do NOT block in any other car.

Please do NOT block the rear entrance to the building - Ambulances need emergency access at ALL times.

DO NOT block the car park or the entry lane when "dropping patients" off.

Once your visit to the practice has finished then please leave promptly and do not use the car park whilst visiting the Post Office/Pharmacy/Coffee Shop.

Use other means of transport if possible - walk or cycle. There is a cycle rack on the right hand side of the car park

If a patient damages another car, then please make this known to reception, and the appropriate action will be taken.

Thank you 

Debit Card Machine now available 

We have now installed a Debit Card machine for Chip and Pin and Contactless payments at the dispensary.

This will hopefully make all transactions easier. Please use our dispensary if you are elligible to do so. If you are not sure, then please just ask.

Generally, if you live in any of the surrounding villages then we are allowed to dispense your medication.


Card Machine


Barn Close Surgery Newsletter

Patient Participation Group - Volunteers Needed

Did you know that every GP practice in England must have a Patient Participation Group (PPG)?

Find out what PPGs could do for you....or better still....get involved!

Please click on the link above for information on what PPGs can offer to support their practices

If you would like further information on the PPG please contact:

Jean Taylor - Practice Manager



Online appointments will now be booked through the same system as we currently use for ordering prescriptions.


You cannot use your previous separate logon for booking appointments online.


“Patient Access” allows you to order your repeat prescriptions and to book appointments. If you order your repeat prescriptions you will now only require one login for this.


If you do not already have a “Patient Access” account then please contact reception who will issue you with new account details.

On-line ordering of prescriptions

You can now order prescriptions online. You will need to have already registered at the surgery to use this service.

Please CLICK HERE for Online Repeat Prescription Ordering.  Unfortunately due to the COVID-19 Pandemic we cannot offer online booking of appointments.  If you wish to speak to a GP or Nurse, please telephone the practice on 01386 853651 and you will be offered a telephone appointment in the first instance.

You can download the consent form by clicking on the link below. Please remember to bring photo ID when you return the form to reception.

Patient Access Consent .pdf


Please DO NOT request medical advice or try to contact or pass any information to any of the doctors via any forms/email addresses that you may find on this website.

The GPs have made a decision not to deal with any medical queries or information requests for medical advice via email. This is because confidentiality cannot be guaranteed and there is no way of knowing when an email will be read.

If you need medical advice or if you need to give information to your GP, then please make an appointment to see your doctor.



07.30am - 18.30pm

Telephone Number - 01386 502028

Patients wishing to speak to the District Nurse Team please dial the above number.  If there is no-one there please leave your name, telephone number and a brief reason why you wish to speak to them.  Please note the answerphone is checked on a regular basis and a member of the team will get back to you.




(Site updated 21/10/2021)

Contact Details

New Barn Close Surgery

Contact Telephone

01386 853651
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