Doctors’ Appointments

We have two types of Doctors appointments at New Barn Close Surgery, same day appointments and pre-bookable appointments.

Same-day telephone appointments

Due to the COVID-19 Pandemic, appointments made with our Doctors’ are on the telephone.  We have same-day appointments, which are released at 8:30am each morning.

Same-day appointments can be arranged by ringing the surgery at 8.30am, as the appointments do go very quickly. Once you have arranged a same-day telephone appointment  with one of our receptionists, your GP will call you, either in the morning or the afternoon, depending on what time you contacted us. We do not have specific times for when the Doctor will call you, however you can let the receptionist know if there is a certain time that does not suit you. If the doctor wishes to see you following a telephone call, he/she will arrange a mutually convenient appointment with you.

Face-to-face appointments can be pre-booked and we have urgent appointments available on the day. Please note, we have a limited amount of these appointments and they are reserved for problems that cannot wait or are urgent and require the Doctors’ immediate attention on that day. 

The appointments line is extremely busy at these times, so please hold and we will answer your call as soon as possible.

Pre-bookable appointments

Pre-bookable appointments are telephone appointments you are able to make weeks in advance. These are for matters that are not urgent and can wait until your chosen GP is available. This may include medication reviews, to discuss non-urgent test results or referrals.

You can ring the surgery at any time to make a pre-bookable appointment for a telephone conversation or, if appropriate, a face-to-face appointment. You can choose to have either a morning or afternoon call/appointment. Please be aware, there is roughly a two-week wait for these appointments, which varies depending on the Doctors’ schedule.

Online Doctors’ appointments

You are welcome to use our online appointment booking system as an alternative to our other appointment options. These appointments are arranged through Patient Access which can be accessed one our services page.

Nurses appointments

Please call the surgery to arrange a Nurses appointment during our opening times. Please see our services page to see what services our nurses provide.