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**NEW SYSTEM FOR BOOKING APPOINTMENTS ONLINE**

Online appointments will now be booked through the same system as we currently use for ordering prescriptions.

 

You cannot use your previous separate logon for booking appointments online.

 

“Patient Access” allows you to order your repeat prescriptions and to book appointments. If you order your repeat prescriptions you will now only require one login for this, please use your existing login details you use for ordering your repeat medication.

 

If you do not already have a “Patient Access” account then please contact reception who will issue you with new account details.


Appointments

appointment_1THE DOCTORS are available for consultation in booked appointments during morning and afternoon surgeries. All consultations are by appointment only and can be arranged by ringing 01386 853651 and selecting option 2 for appointments.  Please note that the appointment line opens at 8.30am.

We are involved in the national Advanced Access programme, which means you can ring the surgery on the day you want to see the doctor or book routine appointments up to four weeks in advance.  

Please see "Patient Access" (under the prescriptions tab) for Online Booking of Appointments

Please note

GP appointments are 10 minutes in duration. If you have more than one or two problems to discuss then please make further appointments.

It is very difficult to safely manage multiple problems during a single 10 minute consultation, and it is in all of our interests to give the appropriate time to problems.

In addition to the practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.  GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will help you to find a convenient appointment. Alternatively you can now call a dedicated number direct to book an appointment 01905 789061. This line is open weekdays 6.30 - 8pm and weekends 8 - 12am.


BANK HOLIDAYS 2019/2020 

Christmas Day - Wednesday 25th December & Boxing Day - Thursday 26th December.

The Surgery will re-open on Friday 27th December at 8.00am - 18.30pm.

Telephone Appointment Line opens at 8.30am.

Wednesday 1st January.

The Surgery will re-open on Thursday 2nd January at 8.00am - 18.30pm.

Telephone Appointment Line opens at 8.30am.

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